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impersonal

American  
[im-pur-suh-nl] / ɪmˈpɜr sə nl /

adjective

  1. not personal; without reference or connection to a particular person.

    an impersonal remark.

  2. having no personality; devoid of human character or traits.

    an impersonal deity.

  3. lacking human emotion or warmth.

    an impersonal manner.

  4. Grammar.

    1. (of a verb) having only third person singular forms and rarely if ever accompanied by an expressed subject, as Latin pluit “it is raining,” or regularly accompanied by an empty subject word, as English to rain in It is raining.

    2. (of a pronoun or pronominal reference) indefinite, as French on “one.”


noun

  1. Grammar. an impersonal verb or pronoun.

impersonal British  
/ ɪmˈpɜːsənəl /

adjective

  1. without reference to any individual person; objective

    an impersonal assessment

  2. devoid of human warmth or sympathy; cold

    an impersonal manner

  3. not having human characteristics

    an impersonal God

  4. grammar (of a verb) having no logical subject. Usually in English the pronoun it is used in such cases as a grammatical subject, as for example in It is raining

  5. grammar (of a pronoun) not denoting a person

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Other Word Forms

Etymology

Origin of impersonal

From the Late Latin word impersōnālis, dating back to 1510–20. See im- 2, personal

Explanation

If you're impersonal, you're neutral — you're not showing your feelings or your preference. If you choose people to be on your team by closing your eyes and pointing, that's impersonal — you're not picking your friends or the best players. Impersonal can be good. An impersonal rejection is easier to take than one that specifies precisely why you, in particular, are a reject. But if your class is so impersonal, your teacher doesn't even know your name, that’s not good. A wedding that doesn't include details about the bride and groom would be impersonal and may be more like a business meeting than a celebration. Impersonal comes from the Latin roots in- or im-, "not," and personalis, "of a person."

Keep Reading on Vocabulary.com

Vocabulary lists containing impersonal

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

"They give a voice, a personality, a face even, to a company that is cold and impersonal to many people," says Anthony Patterson, professor of marketing at Lancaster University Management School.

From BBC • May 13, 2026

For one thing, the paper says, weekends are associated with busier and rushed restaurant environments with larger volumes of customers, which means more impersonal service.

From The Wall Street Journal • May 9, 2026

Customer service felt a touch cold and impersonal — not entirely unexpected at a hotel this busy.

From Salon • Mar. 7, 2026

Although the school provides advisors, the help can often feel impersonal, Tapia and Quiran said.

From Los Angeles Times • Sep. 2, 2025

If you aimed right, you got it through the hoop; it was absolutely just and absolutely impersonal.

From "The Great Gilly Hopkins" by Katherine Paterson

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